Last updated: 10/28/2026
We want you to be happy with every card, box and piece you buy. This policy explains what can be returned, how, and when you’ll get your money back.
Singles and memorabilia
- You can return an item within [14] days of delivery if it is significantly different from its listing (wrong item, wrong grade on the slab, or a description error).
- The item must come back exactly as it arrived. Graded slabs must be uncracked and unaltered, and certificates, holograms and tamper seals must be intact.
- A grade is the grading company’s opinion. We can’t take returns because you disagree with a grade, or because an item’s market value has changed.
- [Choose one and delete the other: We also accept returns for any reason within [7] days, with a [15]% restocking fee. / All other sales of singles and memorabilia are final.]
Sealed boxes and packs
- Returns are accepted within [14] days only if the product is unopened with the factory seal intact.
- Opened products can’t be returned, whatever was or wasn’t pulled from them.
Accessories
Unused accessories in their original packaging can be returned within [30] days of delivery.
Live break spots
- If a break is canceled or doesn’t fill, you get a full refund for your spots.
- Once a break starts, spots can’t be refunded or exchanged, and the cards you receive can’t be returned.
- [Optional: You can cancel a spot for a full refund up to [24] hours before the scheduled start.]
Damaged or missing items
Every order ships insured. If your package arrives damaged or something is missing, email us within [48] hours of delivery with photos of the outer box, the packaging and the item, and keep all the packaging. If you can, record a video while you open the package. We’ll take care of the insurance claim and send a replacement or a refund.
How to start a return
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- Email [contact email] with your order number and the reason for the return.
- We’ll reply with return instructions and the address to send it to. Please don’t send items back without contacting us first.
- Pack the item the way it arrived (top-loaders, team bags or slab sleeves, and a rigid mailer or box) and ship it with tracking and insurance for its full value.
Return shipping is paid by you, unless the return is because of our mistake or the item arrived damaged.
Refunds
Once the item arrives and we’ve confirmed it’s in the same condition we sent it, we refund the original payment method within [5] business days. Your bank may take a few more days to show the refund. Original shipping charges are refunded only if the return is because of our mistake.
Contact us
Dynasty Trading LLC
7 Forest Drive Manalapan,NJ 07726
Orders@DynastyTrading.com